Careers

ArtBinder Summer Internship 2017

Company Description:

ArtBinder is the leading technology partner for the art world. Our team is comprised of art world veterans dedicated to driving growth in galleries, collections and arts organizations. We believe in fresh ideas, taking risks and most importantly, putting our clients first. Our offices are located in the heart of the Chelsea district in Manhattan, among all our gallery clients.

 

Position Description:

We are looking for intelligent, detail-oriented candidates with strong writing skills who are interested in the art world as well as startup culture. The ArtBinder Internship program spans multiple departments and is ideal for a candidate who wants a broad understanding of business development, account management, marketing and product development at an art tech company. This is a chance for you to create meaningful ideas, experiment with strategies and make a real impact at a rapidly growing company.

This internship runs from June 2017 to August 2017.

 

Responsibilities:

– Brainstorm and implement new growth strategies with Business Development team.

– Assist our Business Development team with existing outbound sales strategy.

– Create both long-form and short-form content to drive inbound traffic.

– Learn digital media strategy and analyse inbound marketing tactics.

– Own social media platforms with diligence, judgement and an understanding of brand voice.

– Perform quality assurance testing for our Product team.

– Assist Account Managers with account maintenance and new client migration.

Requirements:

– Has strong writing skills

– Possesses an entrepreneurial personality

– Is extremely organized and detail-oriented

– Takes risks

– Has a history of drive and initiative

– Available a minimum of 16 hours a week

– Currently enrolled in or recently completed a BA or equivalent degree

Bonus Qualities:

– Has experience in the art world.

– Loves contemporary art.

– Has experience creating content.

– Has a strong sense of humor.

 

Compensation:

Daily transportation and lunch stipend. College credit, if applicable.

How to Apply:

Send resume to elena@artbinder.com with the subject “ArtBinder Summer Intern – NAME ” and briefly tell us why you’d like to work at ArtBinder this summer. Please also include a brief writing sample – academic, professional or fun – capped at 250 words.

 

Account Manager

Account Manager

Company Description:

ArtBinder is the leading technology partner for the art world. Our team is comprised of art world veterans dedicated to driving growth in galleries, collections and arts organizations. We believe in fresh ideas, taking risks and most importantly, putting our clients first. Our offices are located in the heart of the Chelsea district in Manhattan, among all our gallery clients.

Role Description:

We are looking for an Account Manager to join our growing Account Management team. Our Account Managers hold the vital responsibility of connecting with and assisting our international group of clients through all stages of their subscription, ensuring that their needs are met and their voices are being heard.

Responsibilities:

Facilitate all aspects of account management:

  • Organize and conduct onboarding and data migration, tutorials, and ongoing
    trainings and support
  • Communicate frequently with clients re. updates, news, fixes, and more
  • Troubleshoot glitches and bugs remotely and on site at art fairs
  • Proactively anticipate customer needs and potential issues
  • Identify potential upsell opportunities
  • Serve as a liaison between the client and our Product team by relaying client feedback on product functionality, feature requests, concerns, and suggestions
  • Coordinate with our off-site Accounting team regarding billing
  • Continually work to understand clients’ business objectives to help them get the most return on investment
  • Ownership of additional projects such as art fair sponsorships and partnerships, marketing collateral copy, client support material, social media strategy, etc.
  • Monitor competition to assess any threats to existing clients
  • Communicate and collaborate with the larger Account Management team to ensure processes are being followed at all times

Requirements:

  • Top-notch interpersonal skills: you love working with clients in a professional manner
  • Strong writing skills
  • The ability to multi-task and prioritize
  • Extremely organized and detail-oriented
  • Excellent project management skills and attention to process flow
  • The ability to stay calm under pressure
  • Must be willing to check email while out of the office and troubleshoot time-sensitive issues as they arise

Bonus Qualities:

  • Foreign language skills
  • Experience with SalesforceIQ
  • Direct art gallery/art fair experience
  • Interest in Product, UX, Marketing, or Software Development

Please email CV’s and cover letters to officemanager@artbinder.com